Contact Us
If you didn't find the information you needed in the FAQ section we're happy to help. Contact us by phone, mail, or by filling out the form below. Our local customer service staff is here to serve your needs.
Contact Us by Phone
Call us at 1-800-321-3950
Our Customer Service Representatives are available to assist you:
M-F 8am - 9pm; Sat 9am - 5pm ET
You can access our Interactive Voice Response (IVR) unit by telephone seven days a week, 24 hours a day.
Contact Us by Mail
If you have questions or comments, please contact us at:
Credit First National AssociationBK-11/Customer Service
P.O. Box 81315
Cleveland, OH 44181-0315
Credit First, N.A.
P.O. Box 81344
Cleveland, OH 44188
Contact Us Online
We welcome your comments and questions. Feel free to email us by using the following form.
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