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Contact us by phone

Call us at 800.321.3950

Our Customer Service Representatives are available to assist you:

Monday-Friday 8AM – 9PM ET

Saturday 9AM – 5:30PM ET

You can access our Interactive Voice Response (IVR) unit by telephone seven days a week, 24 hours a day.

If you have questions or comments, please contact us at:

Credit First National Association

BK-11/Customer Service
P.O. Box 81315
Cleveland, OH 44181-0315

Bill Pay Address

Credit First, N.A.
P.O. Box 81344
Cleveland, OH 44188