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An important announcement for our CFNA community - We are experiencing longer than normal hold times and sincerely apologize. We are available between the hours of 8AM to 9PM ET Monday through Friday and 9AM to 5:30PM ET Saturday. We will return to our normal service levels and hours of operation as soon as possible. You have options to service your account through our automated phone system available at 800.321.3950 or when you log into your CFNA.com account.You can also visit our FAQ page, which may have the answer you are looking for. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being as responsive as possible to the needs of our customers as the situation evolves. Learn more

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Forgot Password

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This process is secure. padlock

Due to security reasons, if you have forgotten your password you must enter your account information and create a new password that you will use for all future logins to your account.

Step 1

Step 2

Step 3

Account Info

All fields are required except where indicated.

User Name:

Last 4 of Social Security Number: (of primary account holder)

XXX - XX - (of primary account holder)

Mailing Zip Code: (of primary account holder)

(of primary account holder)

Confirm Identity

Please select your preferred method of authentication.

Email

CFNA.com will send you an email message with a 5-digit code to the email address set in your profile: . When prompted enter the code to authenticate your identity.